Account & Registration
Creating an account on 11jj takes only a few minutes. Visit 11jj.pro and click the registration option, then fill in your full name, date of birth, email address, and preferred username. You must be 21 years of age or older to register. Once your details are submitted, you will receive a verification email to activate your account.
11jj requires a valid government-issued CNIC (Computerised National Identity Card) or passport for identity verification. You may also be asked to provide a proof-of-address document such as a recent utility bill or bank statement. KYC is mandatory before any withdrawal is processed and is a requirement under 11jj's international gaming licence.
On the 11jj login page, click the 'Forgot Password' link and enter your registered email address. You will receive a password reset link within a few minutes. If the email does not arrive, check your spam folder or contact 11jj support at [email protected] and our team will assist you promptly.
No. 11jj strictly permits one account per player. Duplicate accounts are a violation of our Terms and Conditions and may result in the permanent suspension of all associated accounts and the forfeiture of any balances. If you have accidentally created a duplicate, contact support immediately to have the issue resolved before it affects your primary account.
To permanently close your 11jj account, contact our support team at [email protected] with the subject line 'Account Closure Request'. Please ensure your balance is withdrawn before requesting closure, as processing an account closure with a remaining balance may delay the request. Alternatively, you can request self-exclusion from the responsible gaming section for a structured closure.
Deposits & Withdrawals
Log in to your 11jj account and navigate to the Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and follow the on-screen prompts to authenticate the transaction via your JazzCash mobile wallet. JazzCash deposits on 11jj are typically credited instantly, allowing you to start playing without delay.
The minimum deposit on 11jj is PKR 500 for most payment methods including JazzCash and EasyPaisa. For bank transfers via HBL, UBL, or Meezan Bank, the minimum may vary slightly. Always check the deposit page in your account for the current minimums applicable to your chosen payment method, as these can be updated periodically.
EasyPaisa withdrawals on 11jj are typically processed within 1 to 4 hours once your KYC verification is complete and the request has cleared our standard security review. During peak periods, processing can occasionally extend to 24 hours. 11jj does not charge withdrawal fees, though your mobile wallet provider may apply their own standard transaction charges.
Yes. 11jj supports direct bank transfers to and from HBL, UBL, and Meezan Bank accounts. Bank transfer withdrawals typically take 1 to 3 business days to reflect in your account, depending on your bank's processing schedule. Make sure your bank account name matches your verified 11jj account name to avoid delays.
11jj does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — whether JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank — may apply their own standard transaction fees based on the transfer type and amount. We recommend checking with your provider for their current fee schedule before initiating a transaction.
Daily withdrawal limits on 11jj depend on your account verification level and payment method. Standard verified accounts have a daily withdrawal cap of PKR 200,000. Players with enhanced KYC status may be eligible for higher limits. Contact 11jj support if you need to request a limit review based on your gaming activity and account history.
Games & Gameplay
11jj offers a wide range of slot games from leading international game providers, including classic three-reel slots, video slots with multiple paylines, jackpot slots, and fast-paced instant win titles. The slot lobby is accessible on both desktop and mobile browsers. Games are regularly updated, so there is always something new to try alongside our established popular titles.
Yes. Andar Bahar is one of 11jj's most popular live dealer game categories. We offer multiple Andar Bahar tables with real dealers, streamed in high definition. Stakes range from low-limit tables suitable for casual players all the way up to high-roller options. The game is available 24/7 and is fully playable on mobile browsers without any app download required.
Absolutely. Cricket betting is one of 11jj's flagship features, and PSL (Pakistan Super League) matches are prominently featured throughout the season. You can bet on match winners, top batsmen, total runs, and dozens of other markets. International cricket fixtures — including Test matches, ODIs, and T20Is involving Pakistan — are also covered with competitive odds and live in-play betting options.
11jj is fully optimised for mobile play through your smartphone browser — no app download is necessary. The platform works smoothly on Android and iOS devices. Simply open your mobile browser, navigate to 11jj.pro, and log in to access the full game lobby, sports betting, live casino, deposits, and withdrawals — all from your phone.
RTP figures on 11jj vary by individual slot title and are determined by the game software provider, not by 11jj itself. Most slots available on 11jj have RTPs between 95% and 97%, which is standard for licensed international online casinos. RTP information for individual games is typically available in the game's information panel or help section within the game itself.
Bonuses & Promotions
11jj offers a welcome bonus package to newly registered players who complete their first deposit. The exact bonus amount and structure are displayed on the promotions page of your account after registration. Bonuses are subject to wagering requirements, minimum deposit conditions, and an expiry period. Always read the full bonus terms before opting in to any promotion on 11jj.
A wagering requirement specifies how many times you must bet your bonus amount before it can be converted to withdrawable cash. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to place PKR 20,000 in total bets before withdrawing bonus-derived winnings. 11jj lists wagering requirements clearly in the terms of each individual promotion.
Yes. 11jj rewards regular players through a loyalty programme where ongoing play earns points that can be redeemed for bonuses, free bets, or account credits. High-volume players may be invited to 11jj's VIP tier, which includes personalised account management, faster withdrawal processing, higher limits, and exclusive promotions. Contact support to learn more about your current loyalty status.
It depends on the specific promotion. Some 11jj bonuses are designated for casino games only (slots, live tables), while others may apply to sports betting markets including cricket. Each promotion's terms will clearly state which game categories are eligible. Bonuses used on restricted game categories typically do not contribute to wagering requirements, so always check before placing bets with bonus funds.
Safety & Responsible Gaming
11jj operates under an international gaming licence, which subjects the platform to regular compliance audits, fair play standards, and player protection requirements. Players in Pakistan access 11jj in a personal capacity. We recommend players review their local laws and regulations. 11jj is committed to operating transparently and responsibly under its international licence framework.
The minimum age to register and play on 11jj is 21 years. This is a strict requirement enforced through our KYC identity verification process. Any account found to be operated by a person under 21 will be immediately suspended and any funds handled in accordance with our underage gambling policy. There are no exceptions to this age requirement.
You can set daily, weekly, or monthly deposit limits directly from your 11jj account settings under the Responsible Gaming section. To request self-exclusion — a temporary or permanent account suspension — contact support at [email protected] with the subject 'Self-Exclusion Request'. Self-exclusion options range from six months to a permanent ban and take effect within 24 hours of your request being processed.
If you feel gambling is negatively affecting your finances, relationships, or mental wellbeing, 11jj encourages you to act promptly. Use the self-exclusion or Take a Break tools in your account, or contact our support team at [email protected] for a confidential conversation. Our responsible gaming team can guide you through available options and point you towards appropriate support resources.
11jj customer support is available 24 hours a day, 7 days a week. You can reach our team via the live chat widget available on the platform, or by emailing us at [email protected]. For responsible gaming or account closure matters, include a clear subject line in your email so the relevant specialist team handles your request promptly.