These Terms & Conditions govern your use of the 11jj platform, including all casino games, sports betting, bonuses, deposits, and withdrawals. Please read them carefully before registering or placing any wager on 11jj.
These highlights summarise the most important rules on 11jj. They do not replace the full Terms & Conditions below — please read the complete document carefully.
Each player is permitted to hold exactly one active 11jj account. Duplicate accounts will be suspended and any balances within them may be forfeited pending review. Always register with accurate personal details.
11jj is strictly for players aged 21 and above. Age verification is mandatory at registration and before any withdrawal is processed. Accounts found to belong to underage players will be immediately closed.
All bonuses and promotional credits on 11jj carry specific wagering requirements before withdrawal is permitted. Bonus terms vary by promotion — check the applicable promotion page for the exact rollover conditions that apply.
All transactions on 11jj are denominated in Pakistani Rupees (PKR). Deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are supported. Withdrawals are processed back to the verified payment method on file.
11jj does not knowingly accept players from jurisdictions where online gambling is explicitly prohibited by law. It is the player's responsibility to verify that their use of the platform complies with applicable local laws.
Players are responsible for maintaining the confidentiality of their login credentials. 11jj will never ask for your password via email or chat. Any unauthorised access must be reported to support immediately via live chat.
By accessing, registering on, or otherwise using the 11jj platform — including its website, mobile browser interface, games, sportsbook, and any related services — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. These Terms constitute a legally binding agreement between you (the "Player") and 11jj (the "Platform" or "Operator").
If you do not agree with any part of these Terms, you must immediately cease using the 11jj platform and close your account. Continued use of 11jj after any update to these Terms constitutes acceptance of the revised version.
Plain-language summary: Using 11jj — even just browsing while logged in — means you have agreed to these rules. If something changes in the Terms, we will notify you. Continuing to play after that notification means you accept the update.
These Terms & Conditions apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between these documents, these Terms & Conditions shall take precedence unless otherwise stated.
Registration and use of 11jj is strictly limited to individuals who are aged 21 years or older at the time of registration. This is a firm and non-negotiable requirement under our international gaming licence. 11jj employs KYC (Know Your Customer) verification procedures to confirm age and identity before processing any withdrawal or high-value activity on your account.
Age Restriction: Any account found to be operated by a person under the age of 21 will be immediately suspended. Any balance held in such an account will be frozen pending investigation, and deposits may be returned to the originating payment method at 11jj's discretion.
11jj is designed and operated primarily for players based in Pakistan. It is each player's individual responsibility to ensure that accessing and using online gambling services is lawful in their jurisdiction. 11jj does not provide legal advice and makes no representations regarding the legality of its services in any specific jurisdiction outside those it is licenced to serve.
When registering an account on 11jj, you must provide accurate, truthful, and up-to-date information including your full legal name, date of birth, residential address, and a valid contact method. You must also provide a valid Pakistani payment method (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank) for deposit and withdrawal purposes.
You are solely responsible for maintaining the security and confidentiality of your 11jj account credentials, including your username, password, and any two-factor authentication codes. You must not share your account details with any third party under any circumstances. 11jj will never ask for your password via email, live chat, or telephone.
If you suspect that your account has been accessed without your authorisation, you must notify 11jj support immediately via live chat. 11jj accepts no liability for losses resulting from unauthorised access to your account where such access was facilitated by your own failure to protect your credentials.
11jj operates a full KYC verification process as required under our international gaming licence. You may be asked to submit identity documents at any stage, including at registration, before processing a withdrawal, or where 11jj has reason to suspect account misuse. Failure to complete KYC verification when requested will result in the temporary suspension of withdrawal functionality until compliance is achieved.
11jj reserves the right to suspend or permanently close any player account, with or without prior notice, in the following circumstances:
Upon closure, any outstanding real-money balance (net of any promotional credits subject to unmet wagering requirements) will be returned to the player's verified payment method within a reasonable processing period, except where the closure is related to fraud or breach of these Terms.
11jj accepts deposits exclusively through the following verified Pakistani payment channels: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. All deposits are denominated and processed in Pakistani Rupees (PKR). The minimum deposit amount is Rs 500. There is no maximum single deposit limit imposed by 11jj, though your payment provider's own limits will apply.
Deposits via JazzCash and EasyPaisa are credited to your 11jj wallet instantly in most cases. Bank transfer deposits via HBL, UBL, or Meezan Bank may take up to one business day to reflect, depending on inter-bank processing times outside 11jj's control.
Withdrawal requests on 11jj are processed to the same payment method used for the most recent qualifying deposit. The minimum withdrawal amount is Rs 500. Withdrawal requests are subject to KYC verification and may require additional documentation for high-value or first-time withdrawal requests.
11jj is committed to preventing money laundering and terrorist financing in compliance with the requirements attached to our international gaming licence. We reserve the right to request source-of-funds documentation for large transactions and to report suspicious financial activity to the relevant regulatory authorities where required by law.
All bonuses, free bets, promotional credits, and other promotional incentives offered by 11jj are subject to specific wagering requirements and eligibility conditions that are stated on each individual promotion page. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the promotion-specific terms shall take precedence for matters relating to that promotion only.
Bonus funds credited to your 11jj account must be wagered a specified number of times (the "wagering requirement" or "rollover") before any winnings derived from bonus funds become eligible for withdrawal. Wagering requirements vary by promotion and are clearly stated on each offer. Games may contribute to wagering requirements at different rates — for example, slots typically contribute 100%, while certain live table games may contribute at a reduced rate or not at all.
Important: If you withdraw funds before meeting the wagering requirement on an active bonus, 11jj reserves the right to deduct the unearned bonus amount and any associated winnings from your withdrawal balance prior to processing.
11jj takes bonus abuse seriously. Any player found to be exploiting bonuses through the use of duplicate accounts, coordinated betting strategies designed to guarantee profit regardless of outcome, or any other practice that 11jj determines to be contrary to the fair and reasonable spirit of a promotion, may have their bonus revoked, their account suspended, and any associated winnings forfeited. Determinations of bonus abuse are made at 11jj's sole discretion.
The games and betting markets available on 11jj — including Andar Bahar, Teen Patti, live dealer tables, slots, cricket betting, and other titles — are subject to change without prior notice. 11jj may add, modify, or remove games and markets at any time, including during periods of scheduled maintenance, software updates, or at the direction of our licensing authority.
Minimum and maximum bet limits apply to all games and sports markets on 11jj. These limits are displayed within the relevant game or market interface. 11jj reserves the right to adjust betting limits at any time, including imposing individual player limits where unusual betting patterns are detected.
In the event of a technical malfunction, software error, or connectivity failure that affects the outcome or recording of a game round or bet, 11jj reserves the right to void the affected round or bet and refund the applicable stake to the player's account. The decision of 11jj's technical team in such matters is final. Malfunction voids all pays and play.
For sports betting, if a match or event is abandoned, postponed, or otherwise fails to reach a natural conclusion within the timeframe specified in the individual market rules, bets on that event may be voided and stakes returned. Specific rules for cricket, PSL, and other supported sports are outlined within the sportsbook section of the 11jj platform.
The following activities are strictly prohibited on the 11jj platform and constitute grounds for immediate account suspension and potential forfeiture of balances:
Zero Tolerance: 11jj maintains a zero-tolerance policy toward fraud and prohibited conduct. Where criminal activity is suspected, 11jj will cooperate fully with relevant law enforcement authorities and may share account information as required by applicable law.
11jj is committed to promoting safe, responsible, and sustainable gambling habits among all players on our platform. We recognise that for a small proportion of players, gambling can become problematic, and we have implemented a range of tools and policies to support player wellbeing.
For further information on responsible gambling tools and external support resources, please visit our dedicated Responsible Gaming page. 11jj strictly enforces the 21+ age requirement and encourages all players to gamble for entertainment purposes only — never as a means of generating income or recovering losses.
All content available on the 11jj platform — including but not limited to the 11jj brand name, logo, website design, game interfaces, graphical assets, promotional materials, and written content — is the exclusive intellectual property of 11jj or is used under valid licence from third-party rights holders such as game providers including Pragmatic Play and other studios.
You are granted a limited, non-exclusive, non-transferable licence to access and use the 11jj platform for personal, non-commercial entertainment purposes only. You must not copy, reproduce, republish, distribute, or otherwise use any 11jj content for any purpose without the prior written consent of 11jj. Unauthorised use of 11jj's intellectual property may result in civil or criminal liability.
To the fullest extent permitted by applicable law, 11jj's total liability to any player in connection with the use of the platform shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim.
11jj expressly excludes liability for:
Nothing in these Terms shall exclude or limit liability for fraud, fraudulent misrepresentation, or any other matter where exclusion or limitation of liability is not permitted under applicable law.
These Terms & Conditions are governed by and construed in accordance with the laws applicable under 11jj's international gaming licence jurisdiction. Any dispute arising out of or in connection with these Terms that cannot be resolved through 11jj's internal complaints procedure shall be referred to the dispute resolution mechanism specified by our licensing authority.
Players based in Pakistan acknowledge that they are accessing 11jj's services voluntarily and accept sole responsibility for ensuring their use of the platform is consistent with any local laws applicable in their location. 11jj makes no representation that its services are lawful in any specific jurisdiction beyond those it is explicitly licenced to operate in.
11jj reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material — meaning it significantly affects player rights, obligations, or the services available — 11jj will provide reasonable advance notice via email and/or an in-platform notification before the updated Terms come into effect.
It is your responsibility to review these Terms periodically. The date of the most recent revision is always displayed at the top of this page. By continuing to use 11jj after the effective date of any amendment, you accept the revised Terms in full. If you do not accept any amendment, you must stop using the platform and may request account closure by contacting our support team via live chat.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 11jj platform, our support team is available 24 hours a day, 7 days a week.
Support Email: [email protected]
· Live Chat: Available 24/7 via the in-platform chat widget.
For formal complaints, please submit your complaint in writing to our support
email with the subject line "Formal Complaint — [Your Account Username]". We
aim to acknowledge all formal complaints within 24 hours and resolve them
within 7 business days.
11jj is committed to fair, transparent, and timely resolution of all player concerns. Where a complaint cannot be resolved through our internal process, you may escalate the matter to the dispute resolution body designated under our international gaming licence.
Now that you have reviewed our Terms & Conditions, you know exactly where you stand. Join thousands of Pakistani players enjoying Andar Bahar, PSL cricket betting, and 500+ certified slots — all in PKR. For players aged 21 and above only.